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So far in Jargon Buster we have had two bad habits and one marketing trick. This time, we have a flaw in the tools themselves, and it is a flattering one.

Sycophancy

In AI, sycophancy is a model's tendency to tell you what you want to hear. It agrees with you, praises your question, and if you push back on a correct answer, it may well cave and give you the wrong one instead.

If you have ever been told "Great question!" by a chatbot, you have met it.

Why it happens

AI assistants are trained partly on human feedback, and humans like being agreed with. Researchers at Anthropic found that five leading AI assistants consistently behaved sycophantically, and that people often rated agreeable answers more highly, sometimes even when they were wrong (Sharma and others, 2023).

The most public example came in April 2025, when OpenAI rolled back an update to ChatGPT after users found it "overly flattering or agreeable". OpenAI's own explanation: "we focused too much on short-term feedback" (OpenAI). It took four days from release to full rollback.

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Why it matters for lawyers

Our role as lawyers often involves telling people what they do not want to hear. A sycophantic tool does the opposite.

  • Case analysis. Ask "why is my client's claim strong?" and you will only get reasons it is strong. The question has predetermined the outcome, and the tool has simply agreed.

  • Your own drafts. Ask whether your skeleton argument is persuasive and you may get a compliment rather than a critique.

  • Clients. More clients arrive having asked a chatbot first. A tool that has spent an evening agreeing with them makes your advice on the risks a much harder conversation.

There is a link to the problem this newsletter writes about most. In my view, a tool that is keen to agree is also keen to find you support, and that is one route to the invented citation. Rule 5 of my Golden Rules applies: never rely on an output you have not checked, and be most suspicious of the outputs you most wanted to see.

How to get a straight answer

  • Ask neutral questions. "What are the strengths and weaknesses of this claim?" not "why will this claim succeed?"

  • Ask for the other side. "Argue this as the defendant's counsel would." Tools are often better critics when you give them the job.

  • Do not argue it into agreement. If you push back and it changes its mind, that tells you about your pushing, not about the law.

  • Ignore the compliments. "Great question" is not information.

You can see prompts like these at work in my stress-testing articles on ready-made skills for critiquing legal work: opposing counsel review and judicial first impression.

The test

One test before you rely on it: if the AI agreed with you, ask it why you might be wrong. If it cannot tell you, you have not finished checking.

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Disclaimer

Guidance and news only. Not legal advice. Always use AI tools safely and in line with your regulator's guidance and your firm's policy.